FAQ SIAL VISITORS

Need information? Do you have a query? Contact our team by filling out this form or by phone +33 (0)1 76 77 13 58.

SIAL Paris is inviting you and your class to attend our event on October 21st or 22nd, 2024, for the price of €50 per person (incl. VAT).

This is an excellent opportunity to learn about the latest trends in the food industry, meet industry experts, and network with other students and teachers.

To register your class, please send an email to [email protected].

You can order your ticket by logging on this website.

Yes. The ticket, ordered online in A4 format, will give you direct access to the exhibition. Download it and present it at the entrance to the exhibition. This will allow you to bypass the queues on the door.

We remind you that your ticket is personal and non-transferable. Once ordered, it can no longer be modified. Any order made is definitive and non-reimbursable.

No. Your ticket is personal and non-transferable.

As stipulated when the order is placed and in the general terms and conditions of sale, tickets and store items are non-refundable.

If you have ordered your access ticket for SIAL but it has not arrived in your mailbox:

• Check that your ticket email has not been identified as spam. The sender address is: [email protected]. Consider adding this address to your Contacts directory.
• Make sure that you have entered the correct email address.
• Check that your payment has been accepted. If it hasn't, there may be a problem with your bank card. Contact your bank to find out why (card cap reached, 3-D Secure, etc.). We only accept VISA, Amex and Mastercard cards.
• Check also that you have correctly finalised the purchase procedure. It may be that you have not completed your order. In this case, check your emails: you will have received a personal account creation email. Log onto your personal space to finalise your present order.
• If, despite all this, the problem persists, contact our teamby filling out this form

Your ticket is delivered in PDF format. If you are unable to open it, we recommend you download the latest version of Adobe Reader.

You can access your personal space by logging on this webiste.

After any order in the SIAL shop, a Visitors area is automatically created. This personal space allows you to :

• Track your orders online
• Print your tickets
• Request invitation letter (visa) related to the tickets ordered
• Print your payment slips (no other slips issued)
• Placing a new order
• Finalize an unfinished (or running) order

For security reasons, the SIAL team cannot under any circumstances communicate your password by telephone or e-mail. We invite you to click on the Forgotten password link on the home page of your Personal Space.

For its next edition, SIAL Paris celebrates its 60^th anniversary. True to our mission, our firm intention is to stay in touch and support the recovery and transformation of players in the food industry. At each edition, we decipher the market and trends in the global food sector and have been constantly reinventing ourselves over the last few decades as a key player in the food industry.

As a result, we'd like to invite you to meet us again in Paris from October 19 to 23, 2024, to focus on the significant global issues, trends, and innovations shaping tomorrow's food industry.

Among the highlights of our upcoming events, we are proud to present exclusive international studies on global food. These studies, conducted by our esteemed partners Kantar, ProtéinesXTC, and Circana, delve into major trends and their evolution over time. They are based on a comprehensive triptych: Consumer expectations, Product innovation, and Out-of-home catering behavior.

We will continue to expand our global network to offer regional growth platforms with major annual gatherings in China, Canada, Indonesia, India, and Algeria. More information on SIAL Network's website.