EXHIBITORS FAQ SIAL PARIS

You can contact our dedicated hotline by email or by phone.

• Email: [email protected]
• Phone number: +33 (0)1 40 68 22 70

Parking is free of charge during set-up and dismantling, but you must register each vehicle on LOGIPASS.

You will find the link in your exhibitor area.

Access to the exhibitor car park is via the A104, exit n°1

E-Parking: mail for barcode printing (light vehicles only) to enter the site.

You will find them in the exhibitor area

On site, the exhibitor must print his badge (to be placed under his windscreen) and his magnetic card to be able to enter and leave the car park as he wishes

On-site purchase possible at kiosks

Specific parking spaces (trucks) ordered must be collected from the exhibitors' reception (assembly). The exhibitor cannot collect it before the opening, he can access the car park free of charge and must go through the reception to obtain the ordered space.

All vehicles entering the exhibition grounds during the opening of the exhibition must be provided with an exhibitor parking space.

Parking spaces for the ESSENTIAL, DESIGN, PREMIUM, OPTIMUM and PRESTIGE stands are ordered by their provider: CREATIFS

The derogations only concern the dates of assembly, dismantling and working hours and are subject to a fee this year.

Rates will be available shortly.

You can find this type of information in the exhibitor guide in your client account.

The visa request is made when you apply for your badge in your customer area.

Once your badge has been generated, you can access your visa letter.

Please note: each invitation letter must be attached to a name badge.

Do you need extra space for meetings, press conferences, or to host clients in a private area?

Open to exhibitors only. Contact information will be available soon.

SIAL Innovation

Decoding innovations and consumer trends in the global food industry. More information here. 

SIAL Taste  

Let yourself be surprised and entertained in a relaxed and friendly atmosphere.

SIAL Talks

SIAL Talks is the official channel of the show, centralizing the highlights of the show and bringing together professionals and experts. More information here.  

SIAL Summits

A new format that goes far beyond inspiration and revolutionizes the experience of traditional conferences. More information here.

For parties outside opening hours, a party declaration form will be available in your customer area shortly.

Otherwise, please get in touch with your account manager. Please find the contact page here.

You can edit and download your exhibitor badges from your exhibitor area. Please note that you will need a unique email address for each badge to be edited.

Once created, you will be able to download them individually or as a whole in PDF.

You must personalise them in your exhibitor area in the tab and heading "Badges & Invitations > Exhibitor badges" or by clicking on the button in the "Home" tab.

You can order your supplier badges from your exhibitor area. 

Please note: the service provider badges only give access to the exhibition during the assembly and dismantling periods. Access will be refused during the opening days of the exhibition.

The number of badges you receive depends on the size of your stand (quotas are indicated in your exhibitor guide). Additional badges can be ordered directly from your exhibitor area in the Shop tab.

To get your badges, we advise you to create them directly on your exhibitor space and to print them (recommended solution).

You must have subscribed to the Partner registration fee.

You can subscribe them during the initial registration and you can also take it after registration in the Shop on your exhibitor space.

To declare them, you can go to the "Partners" tab then to "Declare my partners".

Yes, to register a co-exhibitor or group exhibitor, the direct exhibitor or organiser must first order the corresponding item from the online shop. For example, for a co-exhibitor, the item "Co-exhibitor package" must be ordered.

This order can be placed either when registering or once the latter has been validated in the online shop in the customer/exhibitor area. Once the order has been placed, the exhibitor then enters the information associated with this registration in the "Partners" tab, then "Declare my partners".

Once entered, he must wait for the Organiser's validation so that his partner company can be included in the list of exhibitors on the website.

Before you register you can contact our sales team 

Once you have registered for the exhibition, your privileged contacts are our account managers: [email protected]

We offer different types of stands at SIAL Paris: the bare stand, the basic stand, the equipped stand, the customised stand, the comfort stand, the discovery stand, the catering stand, the craft stand...

Contact our sales team for more information: Why Exhibit

The various regulations can be downloaded from your client/exhibitor area, "Practical information" tab,

You can contact our e-codes hotline by email or by phone.

• Email: [email protected]
• Phone number: +33 (0)1 49 20 45 25

In your exhibitor area. You will be able to access your e-codes and send them by email to your customers

Access codes to your exhibitor section will no longer be sent to you by email.

• Login: email address given during registration
• Password: click on forgotten password, it is up to you to create your own password.

We do not have access to this kind of information.

Your exhibitor area is accessible from the following address: by clicking here.

Click on the "Log in" button, then enter the e-mail address attached to your registration and your password.

Access codes to your exhibitor area are no longer sent to you by e-mail. If you lose or forget your password, simply enter your login and click on "Forgotten password". A new password will then be automatically sent to you by e-mail, to the address of the exhibition manager.

Remember to add the email: [email protected] to your address book to prevent your new password communication from ending up in the Junk mail category.

You will not be able to order TECHNICAL SERVICES in the shop if you have not been allocated a stand number. The equipped stands do not see any items in my shop (except for invitation cards) because they order from Créatifs even for parking.

Please note: CLOSING OF THE SHOP at the time of set-up for opening in Exhibitors' Reception on site

There are 2 types of forms:

1. The compulsory forms for all exhibitors: the Safety Notice and/or the declaration of machines in operation. EQUIPPED STANDS MUST ALSO COMPLETE IT The other forms will appear in the exhibitors' area once they have been completed
2. Optional forms: kitchen declaration (if you wish to install a kitchen on your stand), delegation of orders (if you wish to use a decorator, reminder: all orders will be invoiced in the name of the decorator and you cannot view them).

You can find it on your exhibitor section in the "Financial area" tab, "Invoices and payment".

If you do not see it, it means that it has not yet been sent to you and will be sent to you as soon as possible by our invoicing department.

If you are not the one paying, then you will not have access to the invoices and we advise you to contact directly the company in charge of the payment of your participation.

You can pay by cheque or bank transfer.

Cash payment is also accepted, but you'll need to see it on site during set-up.

Cheque: Please make payable to :

SIAL PARIS 2024 70 avenue du Générale de Gaulle 92058 PARIS LA DEFENSE CEDEX

Bank transfer: The bank details for making a transfer can be found directly on your invoice, available if required directly in your customer area > Espace Financier tab > Factures & Règlements.

Go to your exhibitor's area, section Ordered items

How do I cancel my order? You can delete or modify an order in "basket" status. The order is not yet validated. 

For an order already validated, make a request by e-mail to the ADV at [email protected] . Once the deletion has been made by us, you (as the trade show manager) will receive an email asking you to confirm the deletion (you must accept or refuse the deletion, if you refuse the deletion, the order remains valid)

If the order concerns an article from one of our service providers, the request is also made by email to [email protected] . Once the deletion has been made, it must be validated by the supplier. Once validated by the provider, you (as the trade show manager) will receive an email asking you to confirm the deletion.

NOTE: To confirm the deletion, click on "ACCEPT". To refuse the deletion, click on "REFUSE".

The exhibitor can delete or modify an order in "basket" status.

The order is not yet validated) Once the order has been validated by the exhibitor, he cannot delete or modify it. An email must therefore be sent to the ADV: [email protected] . Once the cancellation has been made in the back office, the exhibitor receives an email to confirm the modification.

In your exhibitor area, go to "My Account" and select the "My decorators" tab. You'll then be able to access the technical and/or decorative services request form.

Don't forget to confirm your orders.

Please note: all orders placed by the decorator will be billed directly to him/her. The exhibitor has no visibility on orders placed.

We will continue to expand our global network to offer regional growth platforms with major annual gatherings in China, Canada, Algeria, Indonesia, India and Malaysia.

More information on our website.